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Read more about the article Delighting customers is not difficult. 110 Grill would seem to disagree.

Delighting customers is not difficult. 110 Grill would seem to disagree.

  • Post author:Matthew Dicks
  • Post published:April 17, 2025
  • Post category:Uncategorized
  • Post comments:0 Comments

Elysha, Clara, and I had lunch at 110 Grill in Canton, Connecticut, this week. I experienced a moment of frustration with this restaurant last year. My family and in-laws wanted…

Continue ReadingDelighting customers is not difficult. 110 Grill would seem to disagree.
Read more about the article A silver lining but mostly disappointment

A silver lining but mostly disappointment

  • Post author:Matthew Dicks
  • Post published:April 16, 2025
  • Post category:Uncategorized
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Nine years ago, I attended a Guns N' Roses concert with my friend, Heather, at Gillette Stadium. At the time, I had pneumonia. Elysha and I had just returned from…

Continue ReadingA silver lining but mostly disappointment
Read more about the article AI versus A.1.

AI versus A.1.

  • Post author:Matthew Dicks
  • Post published:April 15, 2025
  • Post category:Uncategorized
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Education Secretary Linda McMahon was speaking last week at the 2025 ASU+GSV Summit, an annual gathering of education and learning leaders when she mistakenly referred to AI (artificial intelligence) as A.1.…

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Read more about the article A little more brilliance from Robin Williams

A little more brilliance from Robin Williams

  • Post author:Matthew Dicks
  • Post published:April 14, 2025
  • Post category:Uncategorized
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The producers of "Mork and Mindy" — a television show starring Robin Williams and Pam Dauber from 1978-1981 — needed censors who spoke four languages to catch all the swear…

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Read more about the article They call me Matt

They call me Matt

  • Post author:Matthew Dicks
  • Post published:April 13, 2025
  • Post category:Uncategorized
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At the end of "Light My Candle" in the musical "Rent," Mimi and Roger introduce themselves to each other. Roger sings, "I'm Roger." Mimi responds, "They call me Mimi." I've…

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Read more about the article It was a lot of things, but it was sacrifice, too

It was a lot of things, but it was sacrifice, too

  • Post author:Matthew Dicks
  • Post published:April 12, 2025
  • Post category:Storytelling/Uncategorized
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I'm often asked how I forged my storytelling and consulting career. It turns out a lot of people would like to do the same. My responses vary, but they often…

Continue ReadingIt was a lot of things, but it was sacrifice, too
Read more about the article Reverse engineering boy

Reverse engineering boy

  • Post author:Matthew Dicks
  • Post published:April 11, 2025
  • Post category:Uncategorized
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Charlie was required to reverse engineer an electronic item as part of his work at his Aerospace Academy. After completing his project, his desire to continue as a reserve engineer…

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Read more about the article Wax beans? Anybody?

Wax beans? Anybody?

  • Post author:Matthew Dicks
  • Post published:April 10, 2025
  • Post category:Uncategorized
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I told my students how much I despised wax beans when I was growing up. They had no idea what I was talking about. So I pulled up the image…

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Read more about the article I talk to Elysha

I talk to Elysha

  • Post author:Matthew Dicks
  • Post published:April 9, 2025
  • Post category:Uncategorized
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I spend a lot of time staring into a camera lens, recording courses, YouTube videos, promos, and more. My ingenious production manager, Kaia,  realized that I am far more animated…

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Read more about the article Who didn’t Trump tariff?

Who didn’t Trump tariff?

  • Post author:Matthew Dicks
  • Post published:April 8, 2025
  • Post category:Uncategorized
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In case you missed this, Trump imposed tariffs on nearly every nation on the planet, including islands around Antarctica that are only populated by penguins. Trump didn't impose additional tariffs…

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