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A few readers were kind enough to send me this clip of another man, albeit fictional, refusing to be a Starbucks zombie. He pulls it off considerably better than I ever could.  A true man after my own heart.

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My wife brought my daughter to school today for a surprise visit, appearing about five minutes after the final bell had rung to end the school day. I can’t tell you how much this reenergized me for the rest of the afternoon. A flying-leaping-death-defying hug from that little munchkin can completely change my outlook on…

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I recently read in the Harvard Business Review that Starbucks seeks to train its customers at nearly the same level as its employees. This is why a Starbucks cashier will convert my request for a medium coffee into a grande when passing the order onto the barista. It’s not for the barista’s benefit (since everyone…

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When trying to convince a friend who wants to lose weight that exercise (not diet) is the most important part of any weight loss plan, I explain that exercise initiates the most positive vicious circle that I know. When you begin exercising, two things happen: Your appetite goes down. Your energy level increases. I didn’t…

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Tonight I am grateful to time zones, which are usually a pain in the ass but have been a blessing to me as Memoirs of an Imaginary Friend begins publishing around the world. Thanks to time zones, I can spend my early morning hours before work speaking to my editor and publicist in the UK…

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