Someone actually ruined bacon.
My five-year-old daughter is a self-selected vegetarian, except that she eats bacon. This is understandable, I think. Bacon is good. My friend, Tony, makes chicken wrapped in bacon for our…
No makeup is a thing now. Turns out that I was merely ahead of the curve.
Fewer things draw more ire from my readers than when I write about my wish that makeup would become a thing of the past. It never goes well. Even my…
Speak Up tickets now on sale
Tickets to our next Speak Up storytelling show on May 17 at Real Art Ways in Hartford, CT are now available. The theme of the night is Bad Romance, and…
Based upon his 8 tips for writing short stories, I think Vonnegut would’ve made a great storyteller.
If asked to choose a favorite author (which is a ridiculous exercise), I always say Kurt Vonnegut. He was a genius. A rule breaker. A curmudgeon of the highest order.…
Freeze this moment, damn it.
I could watch my children roll a ball back and forth on the front lawn forever.
Why we don’t fight
Elysha and I have been together for ten years. We’ll celebrate our eighth wedding anniversary in July. Over the decade we have been together, we have probably argued three times.…
Giving my girl a smile and some good luck
Whenever my daughter sees a penny on the ground, she bends over, picks it up, and says, “Find a penny and pick it up, and all the day you’ll have…
Productivity tip #4: Walk fast.
I know it sounds simple and stupid, but if you want to be more productive, walk fast. I am often teased by colleagues for walking down the halls at breakneck…
Hotline, customer support, call center. Hotline operators with headset is sitting at her computer and talking with client. Online support 24 hours. Online customer service. Vector Illustration
Incompetent customer service saves Amtrak and Boston Market a total of $33.03 and costs them customers and reputation as a result.
Last week, we dealt with two incredible acts of customer service stupidity by two large companies. As someone who has worked in the customer service industry as an employee, a…
Speak Up offering storytelling workshops
Until our Speak Up website is up and running, I’ll continue to post information here about our upcoming shows and workshops. We are wrapping up our second round of workshops…
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